We calculate the shipping cost for each purchase based on the type and quantity of items in your order.
The delivery cost per product is outlined on the basket page – see the basket button in the top right corner of the web page.
We will endeavour to combine your order into as few packages as possible.
Please open all deliveries as soon as they arrive. If you have any concern that a product may be damaged, please do not try to install it, as once a product has been installed, we are unable to offer any remedial solution. Should you have any concerns about a product in your delivery, please email firstname.lastname@example.org or call 0345 371 0728.
We are able to service the whole of the UK with items sent via Royal Mail.
Unfortunately, items sent by courier, i.e. Water Butts, cannot be delivered outside mainland UK. This includes the Isle of Wight and Northern Ireland.
At present we are unable to deliver goods outside the UK.
You can keep updated on the progress of your order via the Track My Order button on your order confirmation email.
At Save Water Save Money Ltd, we strive to ensure your order arrives on time. However, estimated arrival dates are not guaranteed and there may be a number of unforeseen reasons as to why your items will arrive after the estimated arrival date.
All our water butts are delivered by courier. Generally, they are delivered within 10 days, however due to the popularity especially during warm weather, we advise that it may take up to 28 days for you to receive your goods. If your order is taking longer than this, then please email email@example.com with your order number and we'll be happy to update you on the progress of the order.
Should you not be available to accept the delivery on the arranged day, the courier will get in touch by email or text with options for you to amend the details of your delivery. If you are not available on the arranged delivery day, a further delivery will be arranged and attempted. If you are still not available, you may be liable for a re-delivery charge of £15.
All free pack items are delivered by post and most will fit through a letter box, dependent on what items you order. For all items that are offered for free, please allow up to 10 days for delivery from the date the order is placed. If you wish to track the progress of your order, please refer to the Track My Order button on your order confirmation email. Alternatively, please email us at firstname.lastname@example.org with your order number and we'll be happy to help
Please note free pack items can only be delivered to the address the Water Company supplies. If you are ordering for a second home, please order to that address not your main home.
Items do not need to be signed for.